MyCPAPclub.com will accept returns on any unopened product within 30 days of the original ship date. A 15% restocking fee will be subtracted from the original cost and a credit for the difference will be issued via the method you paid. Shipping costs are not refundable. Please note that any product that has been opened can not be returned.

To avoid the need for returns, we make every effort to help you be sure of sizes and features of all items prior to purchase. We offer detailed product pages and mask sizing guides.

As always, please call us if you have any doubt or question about your order before it ships. We can be reached toll free at 1-866-499-1588

MyCPAPclub.com will accept returns on merchandise sold that has manufacturing defects. If the product you purchased has defective materials and/or workmanship, please contact us first for trouble shooting.   Please note that any associated shipping cost to return merchandise to Feeling Great online store is not covered in any warranty situation.

A special note about masks and machines:
Mask sizes vary, even between the different models by the same manufacturer. Just because you wear a medium mask in one model, do not assume you wear a medium in another. Check with us to be sure!
As this is medical equipment of a very personal nature, all CPAP machines and Humidifiers, cannot be returned once the parcel has been opened, whether the unit shows hours of usage or not.

Returned items should be sent along with a written explanation to:
MyCPAPclub
ATTN. Returns Department
4111 Capitol St
Durham, NC 27704

Warranty Issues

All products purchased come with a manufacturer's standard warranty. Should you feel that the product you received has a manufacturer defect, please contact us as soon as you can at 1-866-499-1588

It is totally up to the manufacturer to determine whether the machine will be replaced or repaired. Please know that we are not responsible for any shipping costs associated with the return due to warranty issues. We will do our best to have the manufacturer replace the defective product and we will return it to you. This process may take up to 2 weeks, so there is a possibility of a delay in receiving the machine back.

Returned items should be sent along with a written explanation to:
MyCPAPclub
ATTN. Returns Department
4111 Capitol St
Durham, NC 27704